BASIC PROBLEM SOLVING AND PROCESS IMPROVEMENT
Course Length: 2 days

In this course, the participant will learn basic problem solving tools and skills such as root cause analysis, cause and effect diagrams, the 5 whys and basic data analysis techniques. This hands-on course covers some of the basic problem solving tools typically taught in a Lean Six Sigma Green Belt course. As part of the training, each participant is required to identify and develop a plan to improve at least one process in their organization. The training incorporates a simulation to enable participants to practice applying the tools. Participants are required to brief their leadership on their plan with expected outcomes and metrics for success.

Course Objectives

• Know how to identify and select the pertinent business problems
• Be able to write an effective problem statement
• Be able to determine the starting and ending process points of a given problem
• Gain experience using basic quality tools
• Know how to effectively measure process changes

Primary Topics

• Prioritizing Problems
• Generating Effective Problem Statements
• Effective Scoping
• Basic Quality Tools
• Measuring Impact

For more information about this course please call 1.855.NOVACES or click here to contact us by email.